Privacy Policy
Last updated: December 2024
1. Information We Collect
TickerPilot collects information to provide and improve our Chrome extension services. We collect:
- Account Information: When you create an account, we collect your name, email address, and encrypted password.
- Usage Data: We collect information about how you use our extension, including watchlists created, stocks added, and feature usage patterns.
- Technical Data: Browser type, extension version, and basic system information for compatibility and troubleshooting.
- Chart Layouts: We store your saved SCSTrade chart configurations and layouts to provide our core functionality.
2. How We Use Your Information
We use the collected information to:
- Provide and maintain the TickerPilot extension functionality
- Sync your watchlists and chart layouts across devices (Premium users)
- Authenticate your account and manage your subscription
- Send important updates about the service
- Improve our extension based on usage patterns
- Provide customer support
3. Information Sharing
We do not sell, trade, or otherwise transfer your personal information to third parties, except:
- With your explicit consent
- To comply with legal obligations
- To protect our rights and prevent fraud
- With service providers who assist in operating our extension (under strict confidentiality)
4. Data Storage and Security
We implement appropriate security measures to protect your information:
- All data is encrypted in transit and at rest
- Passwords are hashed using industry-standard algorithms
- Regular security audits and updates
- Limited access to personal data by authorized personnel only
5. Chrome Extension Permissions
TickerPilot requires certain Chrome permissions to function properly:
- Active Tab: To interact with SCSTrade pages when you're actively using them
- Storage: To save your watchlists and chart layouts locally
- Host Permissions: Limited to SCSTrade domains for functionality
6. Your Rights
You have the right to:
- Access your personal data
- Correct inaccurate information
- Delete your account and associated data
- Export your watchlists and layouts
- Opt out of non-essential communications
7. Cookies and Tracking
We use minimal cookies and tracking technologies:
- Essential cookies for authentication and session management
- Analytics cookies to understand usage patterns (anonymized)
- No third-party advertising or tracking cookies
8. Children's Privacy
TickerPilot is not intended for users under 18 years of age. We do not knowingly collect personal information from children under 18.
9. Financial Disclaimer
TickerPilot is not a financial company and does not provide financial or investment advice.We are a technology company that provides tools to help organize and access trading information.
- All trading and investment decisions are your own responsibility
- Past performance does not guarantee future results
- Trading involves substantial risk of loss
- You should conduct your own research before making any trading decisions
- Consult with qualified financial advisors for investment guidance
10. Changes to This Policy
We may update this privacy policy from time to time. We will notify users of any material changes via email or through the extension interface.
11. Contact Us
If you have any questions about this Privacy Policy, please contact us at:
Email: privacy@tickerpilot.store
Support: support@tickerpilot.store